Friday, September 21, 2012
The rains have finally come to Neodesha, Kansas. After fifty-plus days above a hundred degrees Fahrenheit, we’ve become a bit philosophical. About our work. About its obligations and its rewards.
We’ve been thinking about you.
We believe in thoughtful fanaticism. We value enthusiasm in the pursuit of personal and collective standards of performance determined by the specific, identifiable needs and wishes of our customers. We understand the particular relationship between boats and their owners, the deeply personal nature of a product whose principal function is to introduce families to boating. The big abstractions matter: “quality,” “innovation,” “service,”.
But we understand that the such words find meaning in the ten thousand daily completions of small, carefully defined tasks. Quality begins in the integrity of a wiring circuit. Innovation is subsumed in the first flicker of an idea for a better brace for a windshield. Service is a phone call.
We build boats so that your expectations are established after the first ride in your new boat. Boating is visceral. It’s adrenalyzed, physical, full of sensations felt, first, in the middle of one’s chest. And so Cobalt builds boats that thump, subtly sometimes, but thumping nonetheless, full of your family’s best feelings about yourselves and your time together.
Cobalt builds boats for families and for friends. In the realization of individual dreams we find a corporate identity. Cobalt boats have become timeless in the terms that make them uniquely valuable: first the integrity and then the skills of our associates. To the degree that the people of Cobalt anticipate your needs, your wishes, we will succeed.
Categories: Customer Service, Lifestyle | Tags: Boat Dealers, Family Boating, Luxury Boat, New Boat
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